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What to Expect When You Schedule Appliance Repair with EJ’s

EJ from EJ's Appliance

When your appliances break down, it disrupts your whole household. At EJ’s Appliance Repair & Sales, our mission is simple: Bringing Appliances Back to LIFE, So YOU Can Get Back to Yours. 

We know that scheduling service can feel stressful, so we’ve designed our process to be transparent, simple, and customer-friendly. Here’s exactly what you can expect when you choose EJ’s for your appliance repair in Central Kentucky.

What to Expect During Your Service Appointment

  • Scheduling Made Simple – We’ll work with you to find an available service date that fits your schedule.
  • Appointment Window – The day before your appointment, you’ll receive a text with a 3-hour time frame for your technician’s arrival.
  • On the Way Text – On the day of service, your Tech will text you about 10–30 minutes before they arrive to let you know HELP is on the way!
  • Clear Workspace – Please make sure the area around your appliance is safe and accessible for our TEAM to work. Turn off or down any unnecessary noises. We understand kids and pets make noise too, that’s OK with us.
  • Upfront Solutions & Pricing – Once we diagnose your appliance, we’ll explain the recommended solutions and provide the total cost upfront (Service Charge, Labor, Parts, and Taxes). If you choose not to move forward, only the $119 Service Charge will apply.
  • Recommended Replacement Options – IF NEEDED – If we find that your appliance is either not economically reasonable to repair or you simply don’t want to repair for any reason, we will provide honest recommendations for replacement, including options we have or not. No Upsell Pressure At ALL

How Much Does Appliance Repair Cost?

One of the most common questions we hear is: “How much will my appliance repair cost?”

At EJ’s, we believe in fair and consistent pricing. That’s why we use the trusted Appliance Repair Blue Book, an industry-standard guide, so every customer is charged accurately and transparently.

  • Average Repair Range – Most repairs fall between $250–$350. Some repairs can be outside of this range depending on the appliance and issue, but MOST are below $500 Total.
  • No Extra Trip Fees – If we need to return with parts or for a recall, you won’t be charged extra.

Our Warranty = Your Peace of Mind

When you invest in a repair, you deserve confidence that it will last. That’s why we stand behind our work with strong warranty coverage:

  • 90-Day Labor Warranty – We guarantee the quality of our workmanship.
  • 1-Year Parts Warranty – Unless otherwise noted at billing, your parts are covered for a full year.
  • Peace of Mind Guarantee – If you have ANY issue with an appliance we recently repaired, we’ll return at no charge within 90 days. If it’s related to the original repair, we’ll make it right. If it’s unrelated, we’ll explain the situation and walk you through your options.

Flexible Financing Options

We understand that appliances never break at a “good time.” That’s why we’ve partnered with trusted financing providers to make repairs and replacements more manageable.

Wisetack (for Repairs):

  • 0% Financing available for repairs over $500
  • Terms up to 12 months
  • Quick and easy approval process

Progressive LTO (for Sales):

  • Available for appliance sales purchases over $300
  • No interest if paid in full within 90 days
  • $79 fee only if approved
  • ⚠️ Caution: very high interest rates apply if not paid within 90 days

Apply Here

Why Choose EJ’s Appliance Repair & Sales?

Serving the Bluegrass region of Kentucky, we’re proud to be a local, family-oriented business built on honesty, professionalism, and community values. Our TEAM treats every home with respect, and our focus is always on delivering peace of mind and long-lasting solutions.

If you’re looking for appliance repair in Lexington, KY or the surrounding counties (Bath, Bourbon, Clark, Fayette, Jessamine, Madison, Menifee, Montgomery, Powell, Scott, and Woodford), EJ’s is here to help.

Schedule Your Appliance Repair Today

Don’t let a broken appliance disrupt your LIFE. Schedule your service with EJ’s today and experience the difference: transparent pricing, trusted repairs, and guaranteed peace of mind.

👉 Call us at 859-251-EJs1 (3571) or schedule online at EJsAppliances.com