Appliance Help Center

Washer Troubleshooting & Maintenance

From a washer that won't drain to a front-loader that smells, here's what to check and when to call a pro.

Troubleshooting Articles

Washer Won't Drain? Common Causes

Pump, drain hose, or lid switch — narrow down the problem before scheduling service.

Article coming soon

Front-Load Washer Odor: How to Fix It

Why front-loaders smell and the maintenance routine that keeps them fresh.

Article coming soon

Washer Shaking Violently on Spin Cycle

An unbalanced load isn't always the answer. When to suspect a shock or tub bearing.

Article coming soon

Need a professional repair?

If troubleshooting points to a part failure, our technicians repair washers across Lexington & Central Kentucky with flat-rate pricing and a 90-day warranty.

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Rather Have a Pro Handle It?

We’re your appliance friends in Lexington and Central Kentucky. Help is on the way.